For independent auto repair shops
The AI-native platform that runs your shop's customer journey.
AutoTommy brings answering, booking, inspections, quotes, approvals, repair orders, payments and retention into one platform, with AI doing the busywork and you staying in control.
We're in development with a small group of shops. Interested? Tell us about your shop.
One customer, one platform
Call answered · 2:14
2018 Civic, grinding brakes. Booked Tue 9:00am.
Checked in
Customer texted automatically.
Inspection sent
3 items, 6 photos, 1 video. Front pads urgent.
Approved on phone
$412 · e-signed · pay-over-time selected
Paid by text
Review request and 6-month reminder scheduled.
Illustrative example.
Every step, one platform
- Answer
- Book
- Inspect
- Quote & approve
- Repair
- Get paid
- Bring them back
- Grow
More than a front desk. A whole shop platform.
Start with the AI assistant that answers every call. Grow into inspections, approvals, repair orders and retention on the same customer records, without re-typing anything.
AI voice assistant
Answers every call in your shop's name, 24/7 or only when you're busy.
Two-way texting & inbox
One inbox for every text, with the assistant handling the routine ones.
Scheduling & online booking
A simple, capacity-aware calendar your customers can book into.
Customers & vehicles
Lightweight records built up from every call, text and visit.
Payments & financing
Get paid by text or at the counter, with pay-over-time options.
Owner control & insights
You set the rules and can see exactly what the assistant did.
Digital vehicle inspections
Photo and video inspections that build trust and win approvals.
Quotes & approvals
Clear written quotes customers can approve from their phone.
Customer portal
A no-password portal where customers see everything about their car.
Memberships, reviews & campaigns
Turn one-time visits into loyal, recurring customers.
Repair orders & invoicing
Run the job from estimate to delivered, without a separate system.
Technician app
Fast, glove-friendly mobile tools for the people doing the work.
Parts, accounting & integrations
Connect AutoTommy to the tools you already rely on.
Shop reporting
Numbers you can trust, with every definition documented.
Multi-location & groups
One platform across every location, with the right access for each team.
Fleet, API & marketplace
Serve commercial customers and extend the platform.
Built in stages, with shops
Each stage is shaped by feedback from working shops before the next one starts.
- 1
Capture & convert
Answer every call and text, book the work, get paid, with full owner control.
- 2
Approve & retain
Digital inspections, quotes, e-approvals, a customer portal, memberships, reviews and campaigns.
- 3
Run the shop
Repair orders, invoicing, technician app, parts ordering, accounting sync and migration tools.
- 4
Scale
Multi-location, fleet accounts, working capital, benchmarks and an open API.
Made for everyone at the shop, and the people it serves
Owners
More booked work, fewer interruptions, and numbers you can trust.
Service advisors
One inbox, one-tap approvals and payments, far fewer status calls.
Technicians
Fast mobile inspections and voice notes instead of typing.
Customers
Instant answers, clear written quotes with photos, and easy ways to pay.
Multi-location groups
Roll-up dashboards, shared customers and fleet accounts.
Our promises to shops
Shops have been burned by lock-in contracts and AI that makes things up. AutoTommy is designed around the opposite.
- Keep your current systemStart alongside your shop software, or paper. Switch only if and when you want to.
- You stay in controlYou approve what the assistant can say and quote. Turn it off in one tap.
- No guessingThe AI only states facts you've approved. When it doesn't know, it books a callback.
- Honest by designThe assistant says it's AI. Customers see clear, written quotes with photos.
- Fails safe to your teamIf anything goes wrong, calls ring straight through to your shop line.
- No lock-inPlanned month-to-month pricing, no setup fees, self-serve cancel, full data export.
Interested in AutoTommy?
We're not taking sign-ups yet. Tell us about your shop or share feedback, and we'll reach out as we open up.